Hum chahte hain ki aap apni purchase se satisfied hon। Return/replacement se juri policy neeche di gayi hai।
Return Eligibility
- Product sealed, unopened aur original packaging mein hona chahiye.
- Return request delivery ke 7 din ke andar raise karni hogi।
- Health/personal-care products hone ki wajah se, ek baar seal khul jaane ke baad return generally accept nahi kiya jaata — sirf tab jab product defective ya damaged mila ho।
Damaged Ya Galat Product Milne Par
Agar aapko damaged, defective, ya order se different product mila ho, toh delivery ke 48 ghanton ke andar unboxing video/photo ke saath 9006113545 par sampark karein। Verification ke baad replacement ya refund process kiya jaayega।
Refund Process
Approved refunds original payment method mein, verification ke baad kuch working days ke andar process kiye jaate hain। Exact timeline payment method aur bank par depend karta hai।
Non-Returnable Situations
- Product ka seal ya packaging khula/tampered ho (defect/damage ke case ko chhod kar)।
- Return window (7 din) nikal chuki ho।
- "Result pasand nahi aaya" jaisi personal-preference wajah — kyunki Ayurvedic products ke results samay lete hain aur vyakti ke hisaab se vary karte hain, ye return ka valid reason nahi maana jaata।
Kisi bhi return/replacement query ke liye seedha call/WhatsApp karein: 9006113545।